Ecosystem | Schwarzkopf Professional eShop UK

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INTRODUCING THE DIGITAL ECOSYSTEM

WEBSITE

eACADEMY

eSHOP

WHERE ALL OUR PLATFORMS

ARE CONNECTED WITH ONE DATABASE AND SINGLE SIGN-ON

SINGLE SIGN-ON

Use the same email address and password* on all platforms: eShop, eAcademy and website!

*For security and GDPR, you will need to register in each platform separately and accept terms of use.

NEWSLETTER AND NOTIFICATIONS

Once consent is given, we can keep you up to date with our latest innovations, as well as exclusive and personalised offers!

IMPROVED USER EXPERIENCE

In any device!

INTEGRATED PLATFORMS

OPTIMISED FOR YOUR PROTECTION

REGISTRATION IN ALL TOUCHPOINTS

You can use the same credentials (email address and password), but separate registration and agreement to T&Cs is required across all platforms. You can gain access directly through the log-in page and forgotten passwords can be re-set with 'Forgot Password'.

PROTECT YOUR DATA

Activate your account via email and use SMS log-in to verify your identity and protect your data.

CONSENT

The option to consent to receiving updates from us will appear when you first register. Once given, we can send you news on our latest innovations, as well as personalised and exclusive offers.

LEARN ALL THE BENEFITS OF eSHOP & eACADEMY

QUERIES ABOUT YOUR DATA AND REGISTRATION?

I WANT TO CHANGE MY EMAIL

You can register again as an existing professional customer with a different email address
If you want to keep the same mobile numbers that are linked to the previous email address, you will need to delete your account first. Log into your eShop or eAcademy profile, go to 'My Account' and then 'Deactivate Account'
Still unsure? Please click here for eShop or here for eAcademy, fill out the form and we will get back to you as soon as possible.

I WANT TO CHANGE MY DATA

Please click here for eShop or here for eAcademy, fill out the form and we will get back to you as soon as possible.
OR contact your Sales Agent/Technical Advisor

I DON'T REMEMBER/WANT TO CHANGE MY PASSWORD

I don't remember my password:

Access the homepage and click "Forgot Your Password" below the login button. We will send you an email with instructions and a link to reset your password (expires in 72hrs)

I want to change my password:

I DON'T REMEMBER THE EMAIL ADDRESS I USED FOR REGISTRATION

Please click here for eShop or here for eAcademy, fill out the form and we will get back to you as soon as possible.

I JUST REGISTERED BUT CANNOT GAIN ACCESS

If the message "Wrong password or account not active" appears:

We are verifying your account, you will receive an email once verification is complete and you can then access eShop!

WHERE WILL I RECEIVE INFORMATION REGARDING SEMINARS? (eACADEMY ONLY)

You will receive all information regarding your booked seminars (booked in person or online) via email.

DEDICATED TO YOUR FUTURE CAREER

ASK eACADEMY FOR HAIRDRESSERS

WHERE CAN I LEARN MORE?

Explore our world-class Colour, Backbar, Styling and Visionary seminars; developed to enhance the skills you already have and help you do what you do, better.

EXPLORE HERE